Managing Your Maintenance

We are committed to managing all of your regular and major servicing, parts and operator training.

Access Care

The Access Care program manages all your servicing and repair needs for the life of your equipment. A simple yearly subscription and all your servicing needs are covered.

About Us

Access Services is the service department of Access Group and is a major provider to the Australian access equipment industry providing service and support since 2001.

Our success is due to having the most experienced and respected teams of professional, factory-trained service staff in the industry. With a reputation built on perfection and extensive years of experience in maintenance, repair and after market service, Access Services Group is the most trusted choice in the access equipment industry.

We specialise in the maintenance and repair of all types of access equipment including scissor lifts, boom lifts, telehandlers and lighting towers supplied by world leading brands such as Genie, JLG and Merlo.

Access Service Group provides the most efficient services in the industry by allowing us to purchase highly competitive spare parts and giving us direct access to equipment service information, which all contribute to lower turnaround times.

Access Care

The Access Care program manages all your servicing and repair needs for the life of your equipment. A simple yearly subscription and all your servicing needs are covered.

SET AND FORGET

When you’re an Access Care member there’s no need to keep track of your equipments service schedule. We will send our reminders for when your equipment needs a service or is due for a major check-up.

Keeping you on the tools

Access Care’s preventative maintenance schedule will have your equipment in top condition at all times, avoiding costly emergency repairs and keeping you on the tools. 

 

SAVE TIME

Know when your machine will be down for maintenance and when it will be back up and running so you can plan ahead of time.

Frequently Asked Questions

Yes, we offer discounted rates on trade-ins. Talk to our sales team today at your local Access Service Group branch, call or get in touch here

  • Yellow Card – Elevated Working Platform, Scissor Lift & Boom Lift Licence (under 11 metres)  
  • Gold Card – Telehandler Operator License 

We are a registered training organisation (RTO) providing a range of EWP specific courses. Designed for both groups and individuals and can be completed on-site at your ideal location. We also have training available throughout Australia. To book a training course, please call us or get in touch here 

To comply with Australia standards 2550.10 regulations all Elevating Work Platforms require service every 90 days. A routine inspection needs to be carried out every 90 day and an annual inspection needs to be completed once every 12 months. In total 3 routine inspections and 1 annual inspection need to be completed each year. 

Once the machine reaches 10 years of age it requires a Major Inspection to ensure it is still safe and in perfect working order. This then needs to be repeated every 5 years. If you fail to keep up with inspections and an accident occurs the owner of the machine is liable for damages. Safety is our priority and we are here to maintain this ongoing servicing requirement through our servicing types which includes. 

Regular Servicing 

Major Servicing

To validate your servicing with us, we offer the Access Care programThis program manages all your servicing and repair needs for the life of your equipment. We will organize pick up, wash, detailing and delivery back to you, for all your routine services, and be on speed dial for any repairs or on road servicing you need. 

  • New and Used equipment sales – and trade-ins accepted 
  • Equipment servicing including regular servicing, major service and repair 
  • Yellow Card and Gold Card tickets – Telehandler and EWP Certified training 
  • Genuine OEM parts for your equipment 
  • Customisation of your equipment – Decals, paint and purpose-built equipment 

Call us or get in touch here

Yes, we also offer trade-ins of your equipment providing a discounted rate for your replacement new or used equipment. Call us or view our range of equipment here

We have an extensive range of parts for all types of equipment.  If it is not listed in the parts catalogue online, please contact us and we will advise you over the phone or we can organise a machine inspection on site if required. See our parts here